Privacy Policy

Introduction

This privacy policy explains how freshspan-servicing collects, uses, and protects personal information provided by visitors and customers of our website and services.

We are committed to safeguarding the privacy of our website visitors and service users. This policy applies to all information collected through our website and related services.

Information We Collect

We collect several types of information from users of our website:

Personal identification information

When you book our services or contact us, we may collect personal information including your name, email address, postal address, and details about your pet.

Technical information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited.

Communication data

We retain records of correspondence when you contact us via email or other communication channels.

How We Use Your Information

We use collected information for the following purposes:

• Processing and managing service bookings
• Communicating with you about appointments and services
• Improving our website functionality and user experience
• Responding to inquiries and providing customer support
• Maintaining records for business operations
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in our business operations, bound by confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our users
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have certain rights regarding your personal information:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to processing of your data
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided on our contact page.

Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie practices, please review our Cookies Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting the updated policy on our website with a revised date.

Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions or concerns about this privacy policy or our data practices, please contact us at:

freshspan-servicing
142 Riverside Gardens
Cheltenham, GL50 3QH
United Kingdom
Email: [email protected]